- Customized Products: If you want to customize curtains or other customized products, you must ensure the measurement is accurate and correct. Once the order is confirmed, the product can’t be returned or exchanged.
- Logistic: Once the parcel is sent out, you can check the logistic status via email. If you want to change delivery location or other information, please contact logistic company.
- Refund Policy: If our products have any non-manmade broken, please take photos or videos and send to email: Jfcurtainshop@gmail.com. We will contact you as soon as possible, and exchange or refund up to the real situation.
- Ready-made products: Ready-made products can not be expanded the size. If you want to change it to a small size, please note us via email. It may need a small handmade charge.
- Delivery fee: If your order is less than $399, it needs a logistic fee.
- Installation fee: If your order is less than $399, please understand that it needs a $80 installation fee. On the contrary, over $399 enjoy free delivery and installation fee.
